Nigeria’s mobile network operator, 9mobile, is grappling with a significant decline in its subscriber base, losing 6079 customers over the past two months.
This is according to the Nigerian Communications Commission (NCC) report on Incoming and Outgoing Porting Activities of Mobile Network Operators.
In November 2024, 9mobile experienced a substantial outflow of subscribers. Out of 4726 total porting activities recorded that month, 3891 subscribers departed from 9mobile to other networks.
Similarly, MTN lost 166 customers, Airtel recorded 362 outgoing porting activities, and Globacom lost 307 subscribers.
The trend continued into December 2024, with 9mobile losing 2188 subscribers to other networks significantly higher than the outgoing porting numbers of its competitors: MTN lost 236 customers, Airtel recorded 269 outgoing porting, and Globacom recorded 305.